The most painful trip to Macy's

What happened to customer service??? They have 4 isles for watches, from tommy to fossil and 1 dude to service 8 customers!!

I normally take about 10 - 15 mins to select and purchase anything, but by god waiting 1 hour for my turn almost questions my reason to buy anything in the first place!!!

The annoying thing about Macy's is that they have designated attendants for specific products!! You wouldn't expect someone for the ladies garment section to help you out at the electronics section, but how difficult is it to hand out a few watches and bill it??

Probably it's the economy, maybe they shed some staff, but at the cost of customer satisfaction??? They don't even have a counter to call for assistance!!!!

I'm really going think about going there if I need an assisted purchase!!

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